Online Reputation Manager

Unlock 5-Star Success

Become the topic of conversation for the right reasons.

Why tap into the digital grapevine?

Your reputation isn’t just made in boardrooms or storefronts anymore — it’s curated, shared, and dissected in the vast, unforgiving world of the internet.

With EarthLink Business’s Online Reputation Manager, you can influence what people see and say about your business online. No more guessing, no more hoping. 

Get ahead of the conversation with tools for gathering five-star reviews, engaging social media content, and insightful competitor tracking.

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Reviews speak louder than ads

Nearly 95% of customers read online reviews before they commit to a purchase. The data speaks for itself. Don’t leave your good name up to chance.


83% of consumers value relevant and recent reviews.


More than half of consumers are willing to pay more for a business with good reviews.


Nearly seven out of 10 consumers don’t trust a high rating unless its backed by several reviews.

Manage your brand's buzz, all in one place

EarthLink’s reputation management dashboard is a comprehensive solution for monitoring your brand online.

Key platform features include

Customer Review Management
Send automated requests for customer reviews via text and email. Collect and track five-star reviews to build your brand's credibility.
Social Media Review Management
Our online reputation manager connects to more than 71 social platforms, allowing seamless brand reputation management across the board.
AI Social Media Post Generator
With the assistance of artificial intelligence, generate relevant and engaging social media content effortlessly.

Elevate your

Whether you’re looking for internet for business, backup connections, or improved speed, we’re here for you. 

Why wait for customers to say something when you can ask them directly? Our customer review gathering feature automatically sends personalized surveys via email and text.

Our online reputation platform can integrate with automation tools for seamless connections and even embed real-time reviews directly on your website.

Plus, use our branded QR codes make leaving a review as easy as point-and-scan.

Gone are the days of logging in to each platform just to respond to customer feedback. Manage and respond to all reviews from connected platforms in a centralized dashboard. 

Your customers are talking; it’s time you listened. Use actionable insights from customer feedback to align your business offerings and content.  

Keep your competitors closer

Gain the upper hand with our latest features designed to give you a 360-degree view of your market environment.

Competition tracker features

Stay ahead

Use our competition tracker to monitor up to five of your competitors.

Gather intelligence

Keep tabs on competitors' social media posts, consumer reviews, and more.

Real-time insights

 Gain immediate insight into customer sentiments with our happiness score.


See how you stack up against the competition in real time.

Be the talk of the town online

Imagine automating your brand’s online chatter, all from one dashboard. 

Seamlessly schedule posts, monitor reviews, and engage with your audience across 71 top social platforms, including:

Reputation follows you

Handle business review management anytime, anywhere, right from your pocket with our mobile app.
Now that’s convenience redefined.

Success back in your hands

Steer the conversation in your favor and curb negative
reviews across the internet. Your brand will thank you.

Frequently asked questions

EarthLink’s Online Reputation Manager is a comprehensive platform designed to enhance your business’s online reputation through review management, social media content generation, and competition tracking.

Our platform allows you to automatically send personalized surveys to your customers via text or email. You can also generate a branded QR code to make it even easier for customers to leave reviews.

Yes, you can manage and respond to reviews from more than 71 different platforms, including Google, Yelp, Facebook, Instagram, X, TikTok, and industry-specific sites.

Our Artificial Intelligence Engine (AIE) automatically selects and schedules engaging content based on your specified interests and desired posting frequency. You can also manually upload your content to the platform.

Our platform offers a comprehensive view of your online reputation and gives you the ability to respond to customer reviews and social media posts directly. The tool’s analytics provide valuable insights into customer sentiment and how you stack up against your competition.

Yes, you can integrate our tool with Zappier for seamless CRM and web integrations, making your review management even more streamlined.

Pick up to 5 competitors to keep an eye on. See what customers are saying about them, where they show up online, and get an overall sentiment analysis or “happiness” score to see how you compare.

You can use the tool to create, schedule, and automate social media posts across multiple platforms. This frees you to focus on what matters most: running your business.